Understanding Our Studio Etiquette: Guidelines for a Harmonious Pilates Experience
To ensure a seamless and enjoyable experience for all our valued clients, we kindly ask you to acquaint yourself with our studio policies outlined below. These guidelines are designed to uphold the integrity of our classes, respect the commitments of our instructors, and maintain the serene environment we cherish. Your adherence to these policies allows us to continue offering the exceptional service and Pilates instruction that define our studios.
While we warmly welcome walk-ins, securing your spot through an online reservation is highly recommended to ensure your place in class.
Our group classes necessitate a cancellation notice at least 12 hours prior to commencement. Failure to cancel or a 'no-show' within this timeframe will lead to the forfeiture of the class credit under your membership or package. For our unlimited plan members, a $15 late cancellation fee applies.For private, duet, and small group sessions, we ask for a 24-hour notice to cancel. Cancellations or 'no-shows' without the adequate 24-hour notice will unfortunately result in the charge of the entire session fee
Our waitlist accommodates up to three clients. Should a spot open up, we'll promptly notify you via automated email. Additionally, feel free to drop by just before class starts—there might just be a chance for last-minute inclusion.
Please note that all transactions are conclusive. We are unable to process refunds, and both class packages and private sessions are exclusive to the purchaser and cannot be transferred or refunded.
If you have any medical conditions or health concerns, we strongly advise scheduling a private session to receive individualized attention and guidance before participating in group classes
Please note that Pilates Studios of San Diego cannot be held liable for any personal items that are lost or misplaced within the studio premises. We encourage you to safeguard your belongings.
Dress for success in motion! Choose attire that allows you to move freely and embrace the flow of each exercise. For your safety and hygiene, our studios require the use of grip socks on all equipment, ensuring a secure and effective practice.